How to Fix iPad Wi-Fi Connection Problems | ZUGU

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How to Fix iPad Wi-Fi Connection Problems

If your iPad struggles to stay connected to Wi-Fi — dropping connections, refusing to join networks, or acting sluggishly online — we are here to help. Wi-Fi issues are among the most common frustrations for iPad users, especially after iOS updates or router changes. In this guide, we’ll walk you through how to fix iPad Wi-Fi issues, answer common troubleshooting questions, and help you optimize your settings for a smoother, more reliable connection.

There are several reasons your iPad’s Wi-Fi is not working or fails to connect entirely. Understanding the root cause is the first step to a stable connection. 

  • Software bugs or outdated iOS

  • Router compatibility issues, especially with newer security protocols

  • Incorrect network settings or cached data

  • Weak signal strength or interference

  • IP address conflicts or DHCP assignment errors.

Guy at computer with ZUGU  iPad case in hand

Step-by-Step: How to Fix iPad Wi-Fi Issues

Let’s go over the first steps to make sure there is nothing wrong with your Wi-Fi and troubleshoot iPad Wi-Fi connectivity problems. Sometimes, simply restoring your router does the trick, while oftentimes, settings need to be adjusted on the iPad itself. Make sure you are close to your router when you try these steps.

1. Restart Your iPad and Router

The simplest fix is often the most effective. A restart can resolve temporary glitches and re-establish a fresh connection. Hopefully, restarting the router and your iPad will do the trick, then you can go make a cup of coffee and continue what you were doing. 

  • Restart your iPad: Press and hold the Top button and either Volume button until the power off slider appears. Slide to power off, wait 30 seconds, then turn it back on.

  • Restart your router: Unplug it from power, wait 30 seconds, then plug it back in.

2. Forget and Rejoin the Network

This clears any corrupted settings associated with that network. If your iPad keeps disconnecting from Wi-Fi or won’t connect:

  • Go to Settings > Wi-Fi.

  • Tap the “i” icon next to the network name you are using.

  • Tap Forget This Network, then confirm.

  • Rejoin the network by selecting it from the list and entering your password.

3. Reset Network Settings

If forgetting the network doesn’t help, try resetting all network settings. This will erase all saved Wi-Fi networks and passwords, so be prepared to re-enter them.

  • Go to Settings > General > Transfer or Reset iPad > Reset > Reset Network Settings.

4. Check for iOS Updates

Apple frequently releases updates that fix bugs and improve connectivity. Keeping your iPad up-to-date ensures compatibility with the latest Wi-Fi standards and security protocols.

  • Go to Settings > General > Software Update.

  • If an update is available, download and install it.

5. Verify IP Address Assignment

Sometimes, your iPad may not receive a proper IP address from the router. An IP address starting with 169.254 indicates that your iPad is not receiving a valid IP from the router. In this case, restarting your router and iPad can help.

  • Go to Settings > Wi-Fi.

  • Tap the “i” icon next to your network.

  • Under IPV4 Address, check if the IP address starts with 169.254.

6. Adjust Wi-Fi Settings for Optimal Connectivity

Make sure to adjust your settings to help ensure a stable and secure connection. Apple recommends the following router settings for best performance with iPads:

  • Security: Use WPA2 or WPA3 encryption.

  • Network Name (SSID): Assign the same name to 2.4GHz and 5GHz bands to allow seamless switching.

  • Hidden Networks: Avoid hiding your network's SSID, which can cause connection issues.

How to Reconnect an iPad to a New Router

Try these steps if you’ve recently changed your router or network settings:

  1. Forget Old Network: Go to Settings > Wi-Fi, tap the “i” next to your old network, and select Forget This Network.

  2. Connect to New Network: Select your new network from the list and enter the password.

  3. Reset Network Settings: If issues persist, reset your network settings as described earlier.

Note: Older iPads may not support newer security protocols like WPA3. If your new router uses WPA3 exclusively, consider enabling WPA2 compatibility mode.

How to Update Wi-Fi Drivers on iPad

iPads don't have separate Wi-Fi drivers that can be updated independently. Instead, Wi-Fi functionality is integrated into the iOS system. Keeping your iPad's software current ensures optimal performance and compatibility. To ensure your Wi-Fi components are up to date:

  • Go to Settings > General > Software Update and install any available updates.

Why Is the Wi-Fi Not Working on My iPad but Working on Other Devices?

If your iPad isn’t connecting to Wi-Fi, but other devices (like your phone or laptop) can, the issue is likely isolated to your iPad’s settings or software. Here are the most common causes and how to fix them:

1, Corrupted Network Settings

Sometimes, saved Wi-Fi credentials or network configurations can become corrupted. This prevents your iPad from properly connecting to a network that works fine for other devices.

Go to Settings > Wi-Fi, tap the “i” icon next to your network, and choose Forget This Network. Reconnect by entering your password again.

2. Outdated iOS or Software Glitches

A bug in the current iOS version or an outdated system can interfere with connectivity.

Check Settings > General > Software Update and install the latest update.

3. DHCP or IP Conflicts

If your router assigns conflicting IP addresses, your iPad may not receive a proper one, resulting in no connectivity.

Restart your iPad and router. Alternatively, go to Settings > Wi-Fi > [Your Network] > Configure IP and try switching from Automatic to Manual, then back.

4. Wi-Fi Assist or VPN Conflicts

Features like Wi-Fi Assist or third-party VPN apps may interfere with your connection.

Temporarily disable Wi-Fi Assist (Settings > Cellular) and any VPN apps, then try reconnecting.

Women at bar looking at iPad and writing in notebook

Additional Tips for Stable Wi-Fi Connectivity

  • Restart Devices Regularly: Periodic restarts can clear temporary glitches.

  • Maintain Optimal Router Placement: Place your router in a central location, away from obstructions and electronic devices that may cause interference.

  • Limit Interference: Keep your iPad away from devices like microwaves and cordless phones that can disrupt Wi-Fi signals.

  • Use Quality Accessories: A stable stand or case, like the ZUGU iPad case, can help maintain a consistent orientation and signal reception.

My iPad Is Connected to Wi-Fi, But Apps Are Not Loading

Another common issue people run into is being connected to the Wi-Fi with no problems, but the apps are not opening. If you troubleshoot the iPad connectivity problem and get connected to the internet, but apps aren’t opening, try these steps.

  • Check that the date and time are correct. Turn on the automatic set time and date option.

  • Clear your browser cache.

  • Turn off private IP. Go to Settings > Wi-Fi > Click on “i” to the right of your Wi-Fi name > Scroll down to "Private Wi-Fi Address" > Toggle off.

  • If you are using a VPN like NordVPN, this may cause a problem with apps loading. Turn off and try them again.

  • Try changing the DNS on your router / phone to Google / Cloudflare DNS 1.1.1.1.

Final Thoughts

If your iPad keeps disconnecting from Wi-Fi, it can be frustrating and slow your productivity. With these troubleshooting steps, most problems can be resolved quickly, so that you can get on with your day. Regular maintenance, such as keeping your software updated and optimizing your network settings, can prevent future connectivity issues. 

If problems persist, consider contacting Apple Support or your internet service provider for further assistance. You could have a hardware issue, and you may need Apple to run diagnostics on your device. Good luck!

The only protective case you need for your favorite iPad is the ZUGU iPad case. Try the 5-star-rated, fully vegan, uber-durable yet elegant ZUGU Case for yourself. Shop now and choose from eight beautiful colors to fit any size iPad.

Time Angel

Article written by

Tim Angel

Tim Angel is the founder of ZUGU Case, the iPad case brand known for its convenience and super-high ratings. After starting the company in 2010 with a vision for a better iPad case, he grew ZUGU into a top-rated brand through constant customer-driven improvements. Today, ZUGU has sold over 2 million cases and continues to prioritize quality, functionality, and giving back through charitable donations.

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