What to Do If You See The iPad “Not Charging” Message – ZUGU

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What to Do If Your iPad Shows “Not Charging” When Plugged In

Seeing the dreaded “Not Charging” message pop up when you plug in your iPad? It’s a frustrating moment, especially if you're low on battery and in a hurry. But the good news is that this alert doesn’t always point to a major hardware issue.

There are several reasons why your iPad might show this message, from simple power source mismatches to more specific connection problems. In this guide, we’ll explain what it really means when your iPad says “Not Charging,” what might be causing it, and the practical steps you can take to fix it.

Why Does My iPad Say “Not Charging” When Plugged In?

When your iPad says “Not Charging,” it usually means it’s not receiving enough power to charge efficiently. This message often appears if you’re using a low-wattage charger, like one designed for an iPhone, or if your iPad is plugged into a USB port on a computer. In some cases, it might still be charging slowly but not at a rate fast enough for your iPad to recognize it.

Common Causes of iPad Not Charging When Plugged In

The iPad charging error message can indicate several potential issues. Check these components to isolate the issue and help determine how to fix the iPad “Not Charging” error.

1. Low-Power or Incompatible Charger

Using a 5W iPhone adapter or a generic USB charger is one of the top reasons your iPad won’t charge properly. iPads require more power than iPhones, especially newer models with larger batteries. If the wattage is too low, you may see the “Not Charging” error.

Fix: Use a 20W or higher Apple-certified power adapter. USB-C fast charging is ideal if your iPad supports it. Trying a different power source, like another wall outlet, can help isolate the issue.

2. Faulty Cable or Loose Connection

Damaged, frayed, or poorly made charging cables can trigger an iPad charging error message. Third-party accessories that aren’t Apple-certified can also deliver inconsistent power.

Fix: Swap in an Apple-certified Lightning or USB-C cable. Check for damage at the ends of your charging cable and make sure it fits securely in the port. A new charging cable is a quick, more affordable fix!

3. A Dirty Charging Port Can Disrupt the Connection

It doesn’t take much, just a bit of pocket lint or dust buildup in the charging port can interfere with how your iPad connects to the cable. Over time, this debris can lead to inconsistent charging or even stop it altogether.

Fix: Carefully check inside the port using a flashlight. If you spot anything, use a soft, non-metal tool like a wooden toothpick or a small anti-static brush to gently remove it. Avoid anything sharp that could damage the delicate pins. To prevent future buildup, make it a habit to wipe down your iPad regularly. A well-fitting case helps shield the port from daily exposure, and using case-safe wipes keeps the port area and your case clean and dust-free.

4. Software Issues or iPadOS Glitches

Sometimes, the issue isn’t with your hardware at all. A temporary glitch in iPadOS or a background process can cause your iPad to misread the charging status, resulting in the “Not Charging” message even when it’s connected to power.

Fix: Begin by restarting your iPad. If a regular restart doesn’t help, try a forced restart. On most iPads, this involves pressing and quickly releasing the Volume Up button, then the Volume Down button, and finally holding the Power button until the Apple logo appears. This doesn’t erase your data; it just forces the system to refresh, which can clear out small bugs that affect charging.

If you're still having trouble, check for a software update under Settings > General > Software Update. Keeping your device current is one of the simplest ways to prevent power management issues.

a man’s hands packing an iPad in a blue Zugu case into his backpack

How to Fix iPad “Not Charging” Error: A Step-by-Step Guide

If you’re still stuck, here’s a quick checklist to help you troubleshoot:

  • Switch to a wall outlet and avoid charging via USB ports

  • Use an Apple-certified charging cable and 20W+ adapter

  • Clean your iPad’s charging port carefully.

  • Restart your device

  • Update to the latest version of iPadOS.

  • Try charging with a different cable or adapter.

Regular care goes a long way. Along with cleaning your charging port, use screen wipes to keep your iPad display smudge-free and case wipes to keep the exterior free from dirt that can sneak into ports.

Protect Your Charging Port with the Right Case

A snug, well-designed iPad case can prevent dust and lint from collecting in your charging port, one of the main causes of the “Not Charging” message. Look for a case with a secure fit, magnetic closure, and smart sleep/ wake functionality. This protects your device physically and also helps conserve battery between charges.

When to Get Professional Help

If your iPad still shows “Not Charging” after trying the above, it may be time to contact Apple Support or visit an authorized service provider. Hardware damage, battery issues, or internal connector faults could be the cause, and continuing to force a charge could worsen the issue.

Prevention Is Key

The iPad “Not Charging” message is annoying, but it’s usually easy to fix. Whether it’s a weak adapter, a dirty port, or a simple software issue, a few quick steps can get you back on track. Keep your device clean, use quality accessories, and consider upgrading to a protective iPad case to reduce wear and tear over time.

Tim Angel

Article written by

Tim Angel

Tim Angel is the founder of ZUGU Case, the iPad case brand known for its convenience and super-high ratings. After starting the company in 2010 with a vision for a better iPad case, he grew ZUGU into a top-rated brand through constant customer-driven improvements. Today, ZUGU has sold over 2 million cases and continues to prioritize quality, functionality, and giving back through charitable donations.

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