Warranty

30 DAY RETURN POLICY 

If you are not happy with your purchase, we will accept a return of a unused product within 30 days. Once we receive the return we will then give a full refund.

(Items discounted 50% or more are not eligible for a return).

 

How to return within 30days:

1.     Include a print out of your order confirmation or your full name and order number.

2.     Ship the item to our office:

              22461 Sunbrook, Mission Viejo, CA 92692

 

When will my order ship?

Typically your order will ship within 24 hours. Our normal shipping and order processing days are Monday through Friday. No orders are processed on Saturday, Sunday, or major holidays. Once your order ships, you will receive an email with your tracking number.

 

365 Day Warranty Policy

We offer a 1 year manufacturer warranty on all our products for defects in craftsmanship or materials. After we inspect the product and verify it is defective we will repair or replace the item. We just ask that you ship it to us, and we will handle the rest.

The warranty does not cover normal wear and tear, or damage from accidents, pets, children, misuse or water damage.

 

Shipping Costs & Estimated Arrival Times for Domestic Orders

For US orders we provide FREE shipping.  iPhone cases can take between 2-5 business days to reach you, and iPad cases between 2-3 business days.  (These are only estimates which can change during the holidays or adverse weather conditions.)  Tracking information will be sent by email once the order is processed.

 

International Orders:

 

Priority International Shipments for 1 iPad Case:

Canada: $21.99 - $29.99

All other countries will range depending on country: $23.99 - $48.99

* Average delivery time is 2-3 weeks, however this is an estimate. Actual delivery time will depend on each country and how quickly thepackage is cleared through customs.

 

First Class International Shipments:

*When an item is shipped USPS International First Class Mail he average delivery time is 2-5 weeks.  First Class shipping international delivery times will vary and in some cases take longer than a month. We are not responsible for the delays that may occur with international shipments. 

 

DHL Worldwide Express: Cost Varies By Country

*DHL Worldwide Express is an Expedited shipping option for certain countries. Average delivery time is 2-4 business days and includes a delivery/tracking confirmation number. Since customs are cleared within the US, delivery time is more accurate.

If the Expedited shipping option is chosen, we will determine the best rate and most efficient shipping route for our customer.